Frequently Asked Questions

Q. Do I have to live in Brooklyn to use your services?
A. No. Our three offices are all in Brooklyn, but we help New York City residents. Many of our services are now offered as a telehealth session and you may not need to come to the physical  office to receive services.

Q: What can your agency do for me?
A: BAC’s services include mental health counseling, substance use treatment, harm reduction practices, linkage to care and treatment, medication assistance, supportive housing, health screens such as STI and HIV testing, health education, parenting workshops, food pantry access, and primary medical care.

Q. Do you need insurance to receive services?
A. No. Many of our programs are grant funded and can be offered free of charge. Others can be paid for on a sliding fee scale.

Q. How do I refer a client for scatter-site housing?
A. Most programs only accept direct referral from HRA’s PACT System. This requires a 2010e to be completed. We can assist with having this done by calling our health clinic at 347-505-5120.

Q. Are the educational workshops free?
A. Yes, there is no fee to attend our educational workshops or groups.

Q. Can a Health Educator come to my site?
A. Yes, Health Educators can come to your site free of charge. They can travel to different sites to deliver the desired program (excluding Alternative To Violence Program). A workshop typically lasts from 1 to 2 hours. The site is required to provide a private classroom space and at least 10 attendees. The form you can use to make your request, which explains the various options that are available to you, can be accessed by clinking on this link.  We are also able to conduct services using a telehealth platform.

Q. Is there a fee for HIV testing or STI screenings?
A. No, all these services are free of charge.

Q. Who will know about my HIV status at your agency?
A: Your health information is protected by confidentiality (HIPAA) laws and will only be released to individuals or agencies who need to know in order to provide ongoing care. However, you must sign a consent form to share your protected health information (PHI). BAC also provides a privacy notice to all clients who receive services